Distortion X FAQ

Question: What are the opening hours and address?
Answer: Wednesday 16.00-00.00. Address is Rådhuspladsen, 1500, Copenhagen.

Question: Do you have a festival app?
Answer: Yes, you can download our app from the App Store and Google Play. Find the links here.

Question: How do I get to the festival?
Answer: We recommend taking a bike. You can also use public transportation: Metro M3 at Rådhuspladsen, Bus 2A, 5C, 11 at Rådhuspladsen. You can find more information in the app Rejseplanen.

Question: Where can I find a map of the festival?
Answer: You can find a map of the festival in our app.

Question: What type of music will there be?
Answer: The event features a dynamic blend of deep house, afro beats, tech house, electronic pop, and melodic grooves. You can find more information on the different artists on our website and in our app. 

Question: Where can I find the timetable:
Answer: You can find the timetable here and in our app.

Question: Will there be a deposit system on the cups?
Answer: A 5 kr. cup fee is applied to each drink purchased on site. So be good to the environment and your wallet and bring your used cup to the bar and exchange it for a new one when you get a drink. Exchanges are ONLY 1:1. Bars do not pay cash, but deduct the amount from the purchase of a new drink. To avoid cup collectors, Distortion reserves the right to reject repeated submissions from the same person, and this person risks being expelled from the site.

Question: How can I help the festival to be as sustainable as possible?
Answer:

• Sorting your trash at the trash stations.
• Not bringing confetti and glitter.
• Bring your own water bottle or buy one at our bars and take advantage of our free drinking water station.
• Don’t throw your cigarette buds on the ground, please use a trash can or a pocket ashtray.
• Don’t print your ticket or timetable, but download it to your phone.
• Take a bike or public transport to the festival.

Question: Can I volunteer at the festival?
Answer: Yes. Please go to the Volunteer page to sign up.

Question: I am a neighbour, where can I get relevant information?
Answer: Please visit our neighbour page.

Question: Can I join the festival when I have mobility impairment and use a wheelchair?
Answer: Yes, but you need to bring a companion. The companion ticket is free, but a ticket fee of 20 DKK per ticket applies. If you have a partout or weekend pass and wish to bring different companions on different days, you must instead order companion tickets per day.

Companion tickets can only be redeemed together with the original ticket upon presentation of a companion card. Tickets can be purchased by contacting Ticketmaster Customer Service at +45 38481633. Please note that unfortunately there will not be raised viewing spots for mobility impairment.

Any other questions? Please email us at [email protected].

Question: What are the opening hours and address?
Answer: Thursday 16.00-23.00. Address is Den Røde Plads, Palæstinas Plads & Nørrebro Skatepark, 2200, Copenhagen.

Question: How do I get to the festival?
Answer: We recommend taking a bike. You can also use public transportation: Metro and S-tog at Nørrebro St. You can find more information in the app Rejseplanen.

Question: What type of music will there be?
Answer: Hip-hop headliners, massive electronic lineup and Copenhagen’s best new acts. You can find more information on the different artists on our website.

Question: Where can I find the timetable:
Answer: You can find the timetable on our Instagram and on our website.

Question: Will there be a deposit system on the cups?
Answer: A 5 kr. cup fee is applied to each drink purchased on site. So be good to the environment and your wallet and bring your used cup to the bar and exchange it for a new one when you get a drink. Exchanges are ONLY 1:1. Bars do not pay cash, but deduct the amount from the purchase of a new drink. To avoid cup collectors, Distortion reserves the right to reject repeated submissions from the same person, and this person risks being expelled from the site.

Question: Can I take photos and videos?
Answer: Yes, but only if you’re using a phone or fixed lens compact camera without enabling flash mode. In other words, no professional cameras. We encourage everyone to stay in the moment and keep the use of phones and cameras to a minimum without disturbing other guests. If you have photos that Distortion can use and share, please tag us. We will be very happy.

Question: I am a neighbour, where can I get relevant information?
Answer: Please visit our neighbour page.

Question: Can I join the festival when I have mobility impairment and use a wheelchair?
Answer: Yes, but you need to bring a companion. The companion ticket is free, but a ticket fee of 20 DKK per ticket applies. If you have a partout or weekend pass and wish to bring different companions on different days, you must instead order companion tickets per day.

Companion tickets can only be redeemed together with the original ticket upon presentation of a companion card. Tickets can be purchased by contacting Ticketmaster Customer Service at +45 38481633. Please note that unfortunately there will not be raised viewing spots for mobility impairment.

Question: How can I help the festival to be as sustainable as possible?
Answer:

• Sorting your trash at the trash stations.
• Not bringing confetti and glitter.
• Bring your own water bottle or buy one at our bars and take advantage of our free drinking water station.
• Don’t throw your cigarette buds on the ground, please use a trash can or a pocket ashtray.
• Don’t print your ticket or timetable, but download it to your phone.
• Take a bike or public transport to the festival.

Any other questions? Please email us at [email protected].